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Logical and consistent content classification is a great start to better information
retrieval and delivery. But wider challenges remain. We analyze the core elements
of an effective knowledge management strategy, review a case study and discuss practical
KM issues. The full-day workshop covers:
- Business benefits of shared knowledge
- Identifying obstacles with a knowledge audit
- Documenting best practice
- Creating a comprehensive information architecture
- Effective information publishing and retrieval
- Improving customer relationship management
- Unlocking expert knowledge
- Encouraging communities of practice
- Defining content management requirements
As an introduction to InfoArk’s customized solutions, we offer several fixed-price services, from health checks of your content classification scheme to hands-on workshops for your staff. The content classification health check costs £4,500; the sequential workshops £750 for each one-day session.
Our services
