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Teamwork

How we can help you

First, we customize taxonomies and other metadata for classifying content. Then, we integrate these classification schemes within IT systems using automated categorization software, databases to extract related information, imaginative web navigation, and search engines for targeted content delivery. We often build these solutions in a portal, such as SharePoint.

• Defining content management and workflow requirements after an information audit, featuring user interviews and workshops to establish business processes and key information categories.
  
  
• Structuring content for ease of use, eg, designing an initial taxonomy of preferred terms, then adding synonyms and related metadata, such as shared attributes and relationships.
   
• Evaluating and customizing automated applications for metadata tagging, such as data mining or categorization software.
   
• Integrating the improved information structure into content management systems, portals, web sites, databases, search solutions and business intelligence applications, having first reviewed usability and design requirements and conducted user acceptance testing.
   
• Creating filters and automated search queries to deliver targeted content -- including the location and recent work of subject experts -- to staff and customers.
   
• Promoting the content classification system and establishing a representative group and clear governance process to maintain and develop it.

Six areas of expertise

Led by chief information architect Jonathan Engel, InfoArk will work with your own subject matter and data specialists to design and implement a practical content classification system.

InfoArk associates can also supplement your information management team to complete complex projects and meet tight deadlines.