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InfoArk was asked to devise a draft structure for a streamlined, high-level corporate vocabulary, as a Proof of Concept.
We ran a staff workshop to establish relevant top-level headings, then reviewed thousands of terms for inclusion in the scheme, including synonyms and associated terms from a recognized standard, the General Multilingual Environmental Thesaurus (GEMET).
We then built a hybrid classification system that combined hierarchical structure, synonyms and relationships, and demonstrated how this corporate vocabulary could improve navigation, search and retrieval.
Specifically, we used the corporate vocabulary to generate automatic search rules and filters, which could push content to staff and citizens according to profile attributes, such as the “Environment officer” or “environmentally conscious citizen” personas used by the Intranet team.
Government projects
InfoArk works regularly for central government agencies as well as for local government bodies.
Our work for the UK national association of local authorities was incorporated into a new UK metadata standard, the Integrated Public Sector Vocabulary.
We support this standard in our projects, while also customizing a list of preferred terms that reflects the needs of each client.
