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InfoArk consolidated and reorganized several existing content classification schemes into a single, logical structure for use in a new department-wide content management system and intranet site. The process included user surveys, interviews and workshops. We also produced the project plan with key milestones and resource estimates.
InfoArk conducted a content classification review that identified and analyzed core category headings, then built them into a high-level hierarchy. We supplemented this taxonomy with a thesaurus of synonyms plus related terms to support successful search.
We reviewed vendors providing taxonomy maintenance and automatic categorization. When Verity K2 was selected for the project, we organized the automation of the content-tagging process by supplying consistently structured and weighted metadata rules for each taxonomy heading and testing them against sample documents.
Government projects
InfoArk works regularly for central government agencies as well as for local government bodies.
Our work for the UK national association of local authorities was incorporated into a new UK metadata standard, the Integrated Public Sector Vocabulary.
We support this standard in our projects, while also customizing a list of preferred terms that reflects the needs of each client.
